1. Ticket Purchase

By purchasing a ticket to one of our events, you agree to the terms outlined below.

• Upon completing your booking, you’ll receive a confirmation email with event details.

• Please review it and contact us at pipastudio.info@gmail.com if you notice any mistakes or have questions.

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2. Cancellations & Changes

To ensure quality planning and fairness to all guests, the following cancellation and rescheduling conditions apply:

- More than 7 days before the event

• You may request a full refund or reschedule your ticket to another available date.

- Between 7 days and 72 hours before the event

• You are eligible for a 50% refund or may choose to reschedule your ticket.

-Less than 72 hours before the event

• We are unable to offer a refund or change of date within this window.

• Same-day cancellations or no-shows are non-refundable.

 

3. Refunds

• Refunds will be processed within 7 business days to your original payment method.

• No partial refunds will be issued for late arrivals or early departures from the event.

 

4. Event Changes by Pipa Concept

• If we ever need to cancel or reschedule an event for any reason, you’ll have the option of a full refund or a ticket transfer to a new date.

 

Need help?

If you have any questions or need support, please reach out to us here.
We’re here to help — and can’t wait to welcome you to a Pipa Concept experience.